Shipping Policy
At Finished State Apparel, every item is made to order. That means your shirt is created after your purchase is placed, rather than pulled from a warehouse shelf. This helps us reduce waste and keep our designs fresh, niche, and delightfully specific.
Processing & Production Time
Most orders are produced and prepared for shipment within 2–7 business days after the order is placed.
Production times may vary depending on product availability, order volume, seasonal demand, print provider capacity, and quality checks. During holidays, sales, or high-volume periods, production and shipping may take longer than usual.
Shipping Times
Shipping time begins after your order has been produced and handed off to the carrier.
Estimated delivery times vary based on:
Product type
Print provider location
Shipping destination
Shipping method selected
Carrier delays
Customs processing, when applicable
Estimated delivery dates are not guaranteed. Once an order is in the carrier’s hands, delivery timing is controlled by the shipping carrier.
United States Shipping
We ship within the United States using our print-on-demand production partners. Shipping rates and available shipping methods are calculated at checkout based on the product, shipping destination, and carrier options.
Please make sure your shipping address is correct before placing your order. If an incorrect or incomplete address is entered, the customer may be responsible for additional shipping costs, replacement costs, or reshipment fees.
European Union Shipping
We ship to select countries in the European Union when available through our print providers and shipping partners.
EU orders may be produced within the EU or shipped from another region, depending on product availability and the selected print provider. Shipping times may vary based on carrier handling, customs processing, VAT rules, and destination country requirements.
VAT, customs duties, import taxes, or other fees may apply depending on your location and the shipment origin. When applicable, these charges are the responsibility of the customer unless they are already collected at checkout.
Customs, VAT & Import Fees
International customers are responsible for any customs duties, VAT, import taxes, handling fees, or local charges required by their country.
Finished State Apparel does not control these fees and cannot predict the exact amount. Customs policies vary by country, so please check with your local customs office if you have questions before placing an order.
If a package is delayed due to customs, this is outside of our control.
Shipping Costs
Shipping costs are calculated at checkout and vary depending on the item, shipping destination, selected shipping method, and print provider.
Shipping charges are separate from the product price unless a promotion specifically states otherwise.
Tracking Information
When tracking is available, you will receive tracking information once your order has shipped. Please allow time for the tracking link to update after the carrier receives the package.
Lost or Delayed Packages
If your order appears delayed, please check your tracking information first.
If your package has not arrived within 30 calendar days for domestic U.S. or regional EU shipments, or within 45 calendar days for international shipments, please contact us within 7 days so we can review the issue with our production partner.
We are not responsible for carrier delays, customs delays, weather delays, incorrect addresses, or packages marked as delivered by the carrier. However, we will do our best to help investigate shipping issues when possible.
Incorrect Shipping Address
Please double-check your shipping address before placing your order.
Because each item is made to order, we may not be able to change the shipping address once production begins. If an order is returned, lost, or delivered incorrectly because of an incorrect or incomplete address, the customer may be responsible for replacement or reshipping costs.
Multiple Items in One Order
If you order multiple items, they may ship separately. This can happen when items are produced by different print providers or fulfilled from different locations.
You may receive more than one package and more than one tracking number.
Order Changes & Cancellations
Because our products are made to order, we cannot guarantee changes or cancellations once an order has been submitted for production.
Please contact us as soon as possible if you notice an issue with your order. We will do our best to help, but changes are not guaranteed once fulfillment has started.
Questions
For shipping questions, please contact us at: support@finishedstateapparel.com