At Finished State Apparel, every item is made to order. Because each product is created specifically after your order is placed, we do not accept returns, exchanges, or refunds for buyer’s remorse, incorrect size selection, incorrect color selection, or a change of mind.

Please review all product details, size charts, colors, and shipping information carefully before placing your order.

Damaged, Defective, or Incorrect Items

We want you to love what you receive. If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery at:

support@finishedstateapparel.com

Please include:

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  Your order number
  
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  The email address used at checkout
  
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  A clear photo of the item
  
• 
  A clear photo of the issue or defect
  
• 
  A brief description of the problem
  

Once we review the issue, we may offer a replacement, reprint, or refund depending on the situation and our print provider’s resolution process.

Made-to-Order Items

All Finished State Apparel products are made to order through our print-on-demand production partners. This means we do not keep inventory on hand and cannot restock returned items.

Because of this, we do not offer refunds or exchanges for:

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  Ordering the wrong size
  
• 
  Ordering the wrong color
  
• 
  Changing your mind
  
• 
  Buyer’s remorse
  
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  Minor color differences between screen display and final printed product
  
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  Minor size variations within normal manufacturing tolerance
  
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  Delays caused by shipping carriers
  
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  Incorrect or incomplete shipping addresses provided at checkout
  

Size Exchanges

We do not offer size exchanges. Please check the size chart before purchasing.

If you are between sizes or unsure, we recommend measuring a shirt you already own and comparing it to the size chart before ordering.

Order Cancellations

Because items are sent into production quickly, cancellations are not guaranteed.

If you need to cancel an order, contact us as soon as possible at:

support@finishedstateapparel.com

If your order has already entered production, we may not be able to cancel or refund it.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

If an order is lost, delayed, returned, or delivered incorrectly because of an incorrect or incomplete address, we are not responsible for refunding or replacing the order. If a replacement is possible, the customer may be responsible for additional production and shipping costs.

Lost Packages

If your package appears lost, please contact us so we can help review the tracking information.

For domestic U.S. and regional EU orders, please contact us if your order has not arrived within 30 calendar days after shipment.

For international orders, please contact us if your order has not arrived within 45 calendar days after shipment.

Lost package claims must be reported promptly so we can review the issue with our production partner and carrier.

Packages Marked as Delivered

If tracking shows that your package was delivered but you did not receive it, please first check:

• 
  Your mailbox or porch
  
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  Household members or neighbors
  
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  Your local post office or carrier office
  
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  Any alternate delivery locations listed in tracking
  

We are not responsible for packages marked as delivered by the carrier, but we will do our best to help review the situation.

EU Customers

Where required by applicable law, we honor consumer rights that cannot be waived.

Because our products are made to order, returns and cancellations may be limited where permitted by law. The EU Consumer Rights Directive allows exceptions to the standard withdrawal right for goods made to the consumer’s specifications or clearly personalized.

This policy does not limit any statutory rights you may have for defective, damaged, or non-conforming goods. EU consumer guidance states that defective products must be repaired or replaced without cost to the consumer, including shipping costs where applicable.

Refund Timing

If a refund is approved, it will be issued to the original payment method.

Please allow processing time for your bank, credit card company, or payment provider to post the refund to your account. Processing times vary depending on your financial institution.

How to Contact Us

For refund, replacement, or order issue questions, please contact:

support@finishedstateapparel.com

Please include your order number and checkout email so we can help you faster.